Qualitysystem

Quality Assessment System

  • PROMPT CARGO DELIVERY CONTROL
  • DECLARED TRANSPORTATION VALUE GUARANTEE
  • CUSTOMER NOTIFICATION OF ORDER STATUS
  • CUSTOMIZED LOGISTICS SCHEMES
  • NO CARGO DAMAGES
  • FLEXIBLE APPROACH TO CUSTOMER'S NEEDS
  • CARGO TRACKING EN ROUTE
  • COUNTERPARTY AND VEHICLE INSPECTION
  • FULL AND CORRECT COMPLETION OF ACCOUNTS
  • REGULAR CUSTOMER SURVEY ABOUT SERVICE QUALITY
  • ADJUSTMENT MEASURES


CUSTOMER RELATIONS KPI

  • PROMPT ACCEPTANCE PERFORMANCE
  • QUALITY AND SPEED OF DOCUMENT RETURN
  • COMPLETE AND PROMPT SHIPPING INDICATORS
  • LOAD PERFORMANCE OF SHIPPED VEHICLES